IMPORTANT COVID-19 UPDATES

Important COVID-19 Updates

Last Updated: March 24, 2020

As all of us are aware of the global COVID-19 pandemic, we want to assure all families that we are actively monitoring and addressing the rapidly changing situation.

We have taken into account the latest guidelines from our government and health authorities (https://www.canada.ca/en/public-health/services/diseases/2019-novel-coronavirus-infection/guidance-documents.html) to address the current situation and have come up with the following action plans and guidelines for our store operations, EFFECTIVE IMMEDIATELY:

  • ALL classes and programs will be suspended until further notice (pending guidelines from our government)

  • Based on suggestions from our government on social distancing, our learning centre in Stouffville will be closed to the public until further notice.

  • The Government of Ontario is asking non-essential services to close starting on March 24@11:59PM for at least 2 weeks, but is allowing online commerce for all businesses to continue operating (see official news).  As a result, we will continue to ship online orders placed via our online store AND will put in place all necessary measures to minimize risk for our staff at the warehouse.
  • We are providing CURBSIDE CONTACTLESS PICK UP option from our Stouffville store. You can simply choose the Pick-Up option during checkout and select a time that you will come by.  Pickups are only available on Tuesdays and Fridays 12PM-4PM.
We understand this is a challenging time for everyone.  We will continue to keep everyone up to date through this web page.  If you have any concerns or questions, please do not hesitate to contact us via email (customer.service@allstarlearning.ca).

Thank you for your understanding and cooperation.