Will I get my order before 2023 Christmas?
Please note that we CANNOT be responsible for late deliveries due to factors beyond our control (e.g. delay from couriers) and will treat all returned items from late deliveries according to our return policy.
If you are concerned about any delay from Canada Post, we offer the option to ship with UPS at an extra cost. Please contact us by email (customer.service@allstarlearning.ca) or call us at 877-528-6993 and we will help you out.
ALL ORDERS SHIPPING TO REMOTE REGIONS MUST BE PLACED LATEST BY NOV 30, 2023.
The dates outlined below TARGET delivery latest by Dec. 22 given no unexpected delay from the couriers. Orders placed after these deadlines will still be processed and shipped ASAP but may NOT be delivered before Christmas.
The following table outlines the cut-off dates for ordering KIDKRAFT products shipping from KidKraft's warehouse in Mississauga (EXCLUDES REMOTE REGIONS). KidKraft products CANNOT be picked up from their warehouse. Faster shipping services from UPS is available at extra charge. Please contact us for assistance.
| Region | Order Deadline |
| Alberta, British Columbia**, Newfoundland** & All Territories | Dec. 13@4PM EST |
| Saskatchewan, PEI, Nova Scotia, New Brunswick | Dec. 14@4PM EST |
| Manitoba, Quebec | Dec. 15@4PM EST |
| Ontario | Dec. 18@4PM EST |
The following table outlines the cut-off dates for ordering all other products shipping from our store in Stouffville (EXCLUDES REMOTE REGIONS). Faster shipping services from UPS is available at extra charge. Please contact us for assistance.
| Region | Order Deadline |
| Alberta, British Columbia**, Newfoundland** & All Territories | Dec. 14@10AM EST |
| Saskatchewan, PEI, Nova Scotia, New Brunswick | Dec. 15@10AM EST |
| Manitoba, Quebec | Dec. 18@10AM EST |
| Ontario | Dec. 19@2PM EST |
| Pick-up from store in Stouffville (must be picked up by 5PM ET) and local delivery | Dec. 22@4PM EST |
If you miss these deadlines but still want to ship using express service from FedEx, please contact us via email (customer.service@allstarlearning.ca) or phone (877-528-6993) and we will help you out.
Thank you again for your patience as we process a high volume of orders at this peak time of the year.
Merry Christmas & Happy New Year!