Will I get my order before 2021 Christmas?
Please note that we CANNOT be responsible for late deliveries due to factors beyond our control (e.g. delay from couriers) and will treat all returned items from late deliveries according to our return policy.
The dates outlined below TARGET delivery latest by Dec. 23 given no unexpected delay from the couriers. Orders placed after these deadlines will still be processed and shipped ASAP but may NOT be delivered before Christmas.
ALL ORDERS SHIPPING TO REMOTE REGIONS MUST BE PLACED LATEST BY NOV 30, 2021.
** Due to local natural disasters, all couriers have warned us that there can be potential delay with shipments going to British Columbia and Newfoundland. Therefore, your shipment may not arrive before Christmas even though you have placed an order before the deadlines below.
The following table outlines the cut-off dates for ordering KidKraft products shipping from KidKraft's warehouse in Mississauga (EXCLUDES REMOTE REGIONS). KidKraft products CANNOT be picked up from their warehouse. Faster shipping services from FedEx is available at extra charge. Please contact us for assistance.
| Region | Order Deadline |
| Alberta, British Columbia**, Newfoundland** & All Territories | Dec. 14@4PM EST |
| Saskatchewan, PEI, Nova Scotia, New Brunswick | Dec. 15@4PM EST |
| Manitoba, Quebec | Dec. 16@4PM EST |
| Ontario | Dec. 20@9AM EST |
The following table outlines the cut-off dates for ordering all other products shipping from our store in Stouffville (EXCLUDES REMOTE REGIONS). Faster shipping services from FedEx is available at extra charge. Please contact us for assistance.
| Region | Order Deadline |
| Alberta, British Columbia**, Newfoundland** & All Territories | Dec. 13@2PM EST |
| Saskatchewan, PEI, Nova Scotia, New Brunswick | Dec. 14@2PM EST |
| Manitoba, Quebec (except Montreal area) | Dec. 16@2PM EST |
| Quebec (Montreal area), Ontario | Dec. 20@2PM EST |
| Pick-up from store in Stouffville (must be picked up by 4PM ET) and local delivery | Dec. 22@3PM EST |
If you miss these deadlines but still want to ship using express service from FedEx, please contact us via email (customer.service@allstarlearning.ca) or phone (877-528-6993) and we will help you out.
Thank you again for your patience as we process a high volume of orders at this peak time of the year.
Merry Christmas & Happy New Year!